After being offline for several days, the MyUtilities customer portal is available again. We thank our customers for their patience. When you attempt to log in, the system will prompt you to change your password.

This precaution is being taken in light of recent world-wide vulnerabilities to security and privacy over the Internet.

Privacy and security are important to us. We have no reason to believe that any data has been compromised, but we are taking this proactive step to ensure the continued security of the system. Our apologies for the inconvenience.

Here are some things you'll be able to do once you log in to MyUtilities:

• View your household consumption of water, gas, and electricity, as well as your transaction and payment history.
• Access tips and tools to save water, energy, and money, and hook up to our conservation programs.
• See how temperatures affect your gas and electricity use and heating costs.
• Manage costs by shifting electricity use to off-peak periods. 

If you have any questions or concerns, please contact customer service at 613-546-0000.