On January 22, 2015 the Electrical Safety Authority (ESA) announced it had directed Ontario’s electrical utilities (local distribution companies) to replace and discontinue use of a specific model of electrical meter: the Sensus 3.2 with remote disconnect. There are only 5,400 of these meters reported in use in Ontario, which is less than one per cent of the 4.8 million meters in Ontario.

Kingston Hydro has not installed the model of meters covered by the ESA announcement, and our customers are not affected by this issue.

For more information, view the associated ESA news release. Questions about your utility services can be directed to customer service at 613.546.0000.