Our office will be closed Dec. 25, 26 and Jan. 1, and we close at noon on Dec. 24 and 31. Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On Tuesday, December 25 (Christmas Day), Wednesday, December 26 (Boxing Day) and Wednesday, January 1 (New Year’s Day), you will be charged off-peak prices for the electricity commodity portion of your bill.
Kingston Hydro bills its standard supply service residential and small business customers based on Ontario Energy Board Time-of-use (TOU) pricing for the electricity commodity portion of their bill. This means that customers are charged less for the electricity commodity at times when the demand for it is less. For example, you will save money by doing your laundry on a holiday, on weekends or later in the evening.
DID YOU KNOW?
You can refer to the MyUtilities customer portal to view your household usage of water, electricity and gas. Use the information to shift your electricity use to off-peak times when it costs less.