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Residents may notice natural gas smell in Glenburnie on March 22

Residents may notice natural gas smell in Glenburnie on March 22

Residents in Glenburnie may notice the smell of 'rotten eggs' associated with natural gas, on Monday, March 21. Utilities Kingston is receiving a delivery of mercaptan at the City Gate Natural Gas Regulating Station. Although the smell of mercaptan is strong, the concentration is very low and there is no health and safety risk to the public or our workers.

Before natural gas is delivered to your home, mercaptan is added to it, which gives the gas a sulphur or “rotten egg” smell to help detect leaks. We will begin filling the odourant tanks at 8 AM and the process will take much of the day to complete. This facility is located on Perth Road, just south of Unity Road.  Residents may notice this smell north of the 401, in the Shannon's Corners area at Unity and Perth Roads. 

We take natural gas safety very seriously, and encourage the public to continue to report suspected natural gas leaks to their service provider. Our certified technicians will continue to investigate every complaint we receive. 

In central Kingston, contact Utilities Kingston at 613-546-1181, extension 2151. Outside of our service area, please call Enbridge Gas at  1-866-763-54277.

If you suspect a gas leak 


  • Evacuate your premises.
  • Don't do anything that could create a spark – don’t switch a light on or off, and don’t use cell phones or lighters, for example.
  • Call Utilities Kingston immediately from outside your home or building at 613-546-1181, extension 2151. (Outside of our natural gas service area, please call Enbridge Gas at  1-866-763-54277.)
  • Don’t use lighters or matches, and don’t smoke.


  • Call Utilities Kingston immediately at 613-546-1181, extension 2151.
  • Keep clear of the area.
  • Don’t start any motors or motor vehicles near the area of the suspected gas leak.
  • Don’t use lighters or matches and do not smoke.

Learn more about natural gas leaks and odours.

For additional information, please contact customer service at 613-546-0000, Monday to Friday from 8 AM to 5 PM.