Utilities Kingston would like to remind local contractors: we continue to require 48 hours’ notice for technical services such as servicing and inspections.

Do you anticipate needing a water shut off, CCTV camera inspection, sanitary tie-in inspection, or other non-emergency technical service? While our staff make every effort to respond to contractor requests as quickly as possible, with the restrictions COVID-19 has placed on our work processes, the 48 hours’ notice continues to be an important requirement.

To book a technical service appointment, please contact a services advisor at 613-546-1181, extension 2285, Monday to Friday from 7:30 AM to 4 PM.

Thank you for your understanding and cooperation.