Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 39,000 homes and businesses.
Employees maintain and operate a system that includes:
- three water treatment plants
- 577 kilometres of water main ranging in size from 150 to 1,200 millimetres
- 5,314 water valves for isolation and flow control
- five booster stations that raise water pressure
- 9 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
- 3,456 fire hydrants used for fire protection and system maintenance
In 2018, we pumped 22 billion litres of potable water through the municipal distribution system.
Reducing environmental impacts
Reducing the environmental impact of delivering utility services continues to be a priority through Utilities Kingston conservation programs. One area of focus is to help customers reduce their consumption of treated water and the amount of run-off pollution that ends up in Kingston’s drinking water source – Lake Ontario, as seen in the above photograph.
The award-winning Utilities Kingston water conservation programs include online resources, community presentations, one-on-one conservation consultations, a community demonstration garden, rain barrel program, preventative plumbing, and water efficiency financial incentives for multi-residential and commercial properties.
Recent news - water
February 26, 2021
March is Fraud Prevention Month and Kingston Police and Utilities Kingston are partnering to help spread fraud prevention tips to local residents and businesses.Read more...
February 18, 2021
On February 16, 2021, the council of the City of Kingston approved the 2021-2022 operating budgets and the 2021 capital budget additions for its municipally-owned utilities, which include water, wastewater and gas, and an appliance rental business.Read more...
February 16, 2021
With Environment Canada issuing a Winter Storm Warning for the area until later today with a total of 25 cms snow expected, Utilities Kingston is providing some important safety reminders about your gas, water and electrical services.Read more...
COVID-19 Energy Assistance Program changes to help more people, businesses and charitable organizationsFebruary 9, 2021
As of January 14, 2021, changes are in place to the COVID-19 Energy Assistance Program eligibility criteria for residents, small businesses and charitable organizations, so that more customers may qualify for these programs.Read more...