Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable water services to 38,000 homes and businesses.

Employees maintain and operate a system that includes:

  • three water treatment plants
  • 600 kilometres of water main ranging in size from 150 to 1,200 millimetres
  • 5,210 water valves for isolation and flow control
  • four booster stations that raise water pressure
  • 10 water storage facilities that hold 5.3 million litres of water for consumption and fire protection
  • 3,385 fire hydrants used for fire protection and system maintenance

In 2016, we pumped 23 billion litres of potable water through the municipal distribution system.

Reducing Environmental Impacts

Reducing the environmental impact of delivering utility services continues to be a priority through Utilities Kingston conservation programs. One area of focus is to help customers reduce their consumption of treated water and the amount of run-off pollution that ends up in Kingston’s drinking water source – Lake Ontario, as seen in the above photograph.

The award-winning Utilities Kingston water conservation programs include online resources, community presentations, one-on-one conservation consultations, a community demonstration garden, rain barrel program, preventative plumbing, and water efficiency financial incentives for multi-residential and commercial properties.

Recent News – Water

  • Utilities Kingston issues latest water quality reports

    Utilities Kingston issues latest water quality reports

    April 17, 2018

    Utilities Kingston has released the 2017 annual reports on drinking water quality. The reports are prepared in response to Ontario Regulation 170 of the Safe Water Drinking Act. Ontario has strict water quality standards, which Utilities Kingston continually meets and exceeds.

  • Saturday, April 28 is the National Day of Mourning

    Saturday, April 28 is the National Day of Mourning

    April 16, 2018

    This day is dedicated to remembering those who have lost their lives, or suffered injury or illness due to a work-related tragedy. We also take time to recognize the many families and friends who have been deeply affected.

  • Prepare for heavy rainfall and freezing rain

    Prepare for heavy rainfall and freezing rain

    April 12, 2018

    As we anticipate heavy rainfalls and freezing rain over the next several days, Utilities Kingston offers some information to help protect your home and safety.

  • Utilities Kingston offers its customers rain barrels

    Utilities Kingston offers its customers rain barrels

    April 09, 2018

    Starting April 9, Utilities Kingston is offering rain barrels for sale to its customers. Get them delivered to your home for $46 each, including HST and delivery. You don’t need an appointment and the charge will be conveniently added to your bill.

See more Water News