Preventative Plumbing Program

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A key part of managing water on your property is through the wisest water conservation practices. Get helpful advice and tips from our webpages on water conservation.

Utilities Kingston is searching for a new program manager and is currently not accepting applications to the Preventative Plumbing Program. Our goal is to have a new program manager in place by the fall of 2019.

  • If you’ve already submitted an application (but not received a home visit), we’re placing it on hold. Once the manager is in place, the individual will review your application and then contact you to set up a home visit appointment and give you more details.
  • If you’ve already completed a home visit with our program manager, you can carry forward with obtaining quotes from qualified and licensed contractors for the eligible works, picking a contractor and getting the work done. Once the work is complete, email preventativeplumbing@utilitieskingston.com to schedule a follow up visit.

Our apologies for the inconvenience. Please be assured we’re working to get a new program manager on board as soon as possible. In the meantime, you can view information about the program above (including answers to frequently asked questions) and Flood Facts to protect your property from basement. 

This program provides financial assistance to homeowners who are considering undertaking work on their own home to reduce the risk of sewage backup. It is intended to reduce the amount of groundwater or stormwater that enters the sanitary sewer systems and results in the system being overwhelmed during periods of rapid snow melt or heavy rainfall.

The information linked from this page describes how the program works, what sort of assistance it offers and the eligibility criteria. For more information, contact customer service at (613) 546-0000.

Frequently Asked Questions

Maybe you’re wondering if the program is for you, how it works, or what’s covered. Check out our list of the most frequently asked questions about the Preventative Plumbing Program.

Program Guide

To get all the details about the program, download the program guide. It provides information on the program, eligibility, how it works and more.

Terms and Conditions

Be sure to review the terms and conditions before you complete the application form. 

Online Application Form

The application form is not currently available. As explained at the top of this page, Utilities Kingston is searching for a new program manager and is currently not accepting applications to the Preventative Plumbing Program. Our goal is to have a new program manager in place by the fall of 2019.