Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,229 distribution poles
- 1,789 transformers that transfer and step-down electricity
- 17 distribution substations
- 684 underground structures
- 101 kilometres of primary distribution underground conductors
- 178 kilometres of primary distribution overhead conductors
- 7 kilometres of sub-transmission underground conductors
- 47 kilometres of sub-transmission overhead conductors
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent news - electricity
September 9, 2020
Utilities Kingston is warning customers to beware of callers requesting banking or other personal information.Read more...
September 1, 2020
Throughout the pandemic, our teams from multiple departments have been hard at work, and we continue to provide Kingston with safe and reliable core utility services. We wanted to provide an update on completed and in-progress projects. You can count on us!Read more...
COVID-19 Energy Assistance Program available to small businesses and charitable organizations experiencing pandemic-related hardshipsAugust 31, 2020
We are now delivering the COVID-19 Energy Assistance Program for Small Business or CEAP-SB, funded by the Government of Ontario.Read more...
August 14, 2020
There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from any device.Read more...