Public involvement helps us engage our community in meaningful conversations as we learn to better serve our customers and support Kingston’s goal of becoming A Smart and Livable 21st Century City.

Community Engagement in 2017 Click to enlarge
Employees raised $30,268 for our United Way, building our local community. We attended 25 local events, providing 9345 products to help you save water, energy and money. We provided the water buggy at 52 local events, over 75 days, promoting quality drinking water. We hosted 46 free public tours.

Community Involvement


  • Proudly participated in the 2017 Greater Kingston Santa Parade, made possible by the dedication of many talented employees. Our Elf’s Village float received recognition as Best Commercial - thank you! 
  • Supported our community partners through participation at their events, including the City Of Kingston's Public Works Day, Kingston Blooms, and many more.
  • Proud supporter of Sustainable Kingston, helping to make Kingston Canada’s Most Sustainable City.
  • Support for Queen’s UniversityRoyal Military College of Canada (RMC)  and St. Lawrence College through research collaboration and class presentations.
  • Employees raised $30,268 for United Way, achieving the Bronze Participation Award, Cornerstone Achievement Award, and Sapphire Britton Smith Foundation Leadership Award. 

United Way staff present three awards to Utilities Kingston

Conservation Award for Sewer Overflow Information

The Cataraqui Conservation Foundation 2017 Corporate Conservation Award was awarded to Utilities Kingston for providing sewer overflow information on a real-time map to help residents make a better-informed decision about recreational water use.


Utilities Kingston management and staff were pleased to accept the award on behalf of a larger inter-disciplinary team. The solution to provide sewer overflow information on a real-time map was developed entirely in-house. 

Boards and Memberships

We’re part of the fabric of our community and proud to serve on these boards and memberships: 


Through local sponsorship, we give back to the community we serve:

Innovation through Research Partnerships

Continued improvement and innovation are our focus in these recent research partnerships. Thanks to our partners for these opportunities!

  • Evanco Environmental to advance the use of an innovative approach to water main cleaning and relining that prevents corrosion and material build-up to improve reliability.
  • Institute for Catastrophic Loss Reduction (ICLR) and University of Western Ontario on their project “Lot-Side/Backwater Valve Research Project”, studying the reliability and maintenance of plumbing components.
  • Queen's University on their Natural Sciences and Research Council (NSERC) funded project “Bio-oil Recovery & CO2 Recycling by Waste Stream Enhanced Microalgal Growth & Low Energy CO2-Related Extraction” to use municipal wastewater and waste industrial heat to grow algae and produce a low carbon, greenhouse gas free fuel.
  • Queen’s University on their Natural Sciences and Engineering Research of Canada (NSERC) strategic project investigating an innovative means for a low energy water purification system.
Community Collage

We're connecting with the people in our community and helping to make it an even more awesome city! Thanks for your support, everyone.  Left to right: money raised for Neonatal Intensive Care Unit at Kingston General Hospital, Kingston Blooms, Water Conservation Garden children's activity, Royal Military College engineering tour, Pitch-In Kingston, Public Works Day.