Our multi-utility model uniquely positions Utilities Kingston to innovate and implement change, as we continue to support our vision of building better communities. Innovation means we’re looking for new ways to exceed customer expectation, deliver quality services that local residents and businesses can rely on, and improve processes to drive productivity, accuracy of information, and openness and transparency. View Our Year in 2017 for highlights of our recent accomplishments.
View progress in 2017 by each of our utility services:
Public involvement helps us engage our community in meaningful conversations, as we learn to better serve our customers and support Kingston’s goal of becoming A Smart and Livable 21st Century City. We’re part of the fabric of our community and proud to serve on boards and memberships. Through local sponsorship, we give back to our community, while continued improvement and innovation are our focus on recent research partnerships.
Did you know that in 2017 we responded to nearly eight thousand requests to locate underground utility services and ensure public safety? We also hosted 66 health and safety training sessions, providing over three thousand hours of employee training, making sure everyone goes home safe at the end of the day.
We’re proud of the unique multi-utility model in Kingston. It allows for the efficient coordination of projects that combine water, sewer, gas, electricity, streetlights and traffic signals, and road works. This leads to timely and cost-effective completion of projects, with less disruption to you.