Health and Safety 2018 Click to enlarge
In 2018 we provided 3120 hours of health and safety training and hosted 72 training sessions. We hosted 544 delegates and 144 contracting firms at the 2018 safety days event. We hosted 1200 students for electrical safety programs and conducted 228 formal staff safety evaluations. We responded to 8040 utility locate requests - and we responded within 5 business days, 98% of the time. We conducted 150 sewer safety inspections, with no cross bores found.

What's the context?
In 2018, managers and supervisors completed 228 formal staff safety observations.  That's 100 per cent of the required total. Two of these visits identified safety non-compliances and were addressed with the employees involved. 

Health and Safety Awareness and Training

The Utilities Kingston health and safety management system helps to reduce accidents and injuries, ensures safe work environments, and furthers a culture of safety.

As part of this system, management provides health and safety training. Highlights for 2018 include the following:


Training Sessions


Hours of Participant Training


Formal Staff
Safety Observation

In 2018, WHMIS 2015 came into force and all employees were trained on this system. We also focused on mental health first aid, mental health awarness, and working at heights training. 

illustrative photo of a mental health first aid certificate

In 2018, 36 of our company’s leaders became certified in mental health first aid. Being able to recognize, assess and assist people experiencing a mental health crisis can help make our workplace safer and our employees healthier, and demonstrate leadership in our community. Mental health first aid awareness was offered to all employees during the same year.

Making Safety the Top Priority at Kingston Worksites

The goal of the award-winning Safety Days is clear and simple: get everyone home safe every day. In 2018, 562 participants from 144 contracting firms were in attendance, growing from just 10 participants in 2005.

This innovative approach to promoting a culture of safety is recognized across Ontario, with several companies and municipalities now striving to model this event.

The 2018 keynote presentation was given by Bill Carr, who is known as a multi-media artist, actor, humorist, writer, speaker and social activist. For over twenty-five years, Bill has been making people laugh at what’s trivial, while helping them think deeply about what counts. His presentation explores the ideas of complacency and how the brain operates when it comes to developing safe or dangerous habits.


Safety Leadership Award

Utilities Kingston received an annual Technical Standards & Safety Authority (TSSA) Safety Impact Award for 2018. The initiatives recognized by the award focused largely on safety leadership that supports contractor and public education and awareness. By increasing the knowledge in the community, Utilities Kingston promotes a culture of safety for Kingston.

The annual TSSA Safety Awards Program was established to acknowledge individuals and organizations that work in related regulated sectors and have made significant contributions to public safety in Ontario. Nominations are submitted to TSSA by external stakeholders. Recipients are honoured at TSSA's annual general meeting. Two award presentations were made, with the second award going to Joel Prouty, 1st Class Power Engineer at Shell Canada. Read about the 2018 safety awards, from the TSSA website

Utilities Kingston employees gather to celebrate the safety award.
Employees gathered to celebrate the TSSA 2018 Safety Impact Award.

Cross Bore Prevention

In 2018, we conducted 150 sewer safety inspections and did not find any cross bore occurrences. 

The cross bore prevention program is a requirement from the Technical Standards and Safety Authority (TSSA) that was mandated for all gas distributors in 2011. The program addresses safety precautions when clearing a blocked sewer lateral.

Utilities Kingston’s program includes communicating with plumbers and homeowners to “Call Before You Clear”. Once the call is received, staff conduct a sewer safety inspection to rule out the possibility of a sewer cross bore. Our communication and outreach program continues to increase public awareness.

A drawing showing the dangers of augering a blocked sewer line. It encourages home owners to call for a free sewer safety inspection first, at 1-800-400-2255.

Wellness Day

The annual Wellness Day event allows all employees an opportunity to speak with wellness providers in the local community in order to assist them in living a healthy lifestyle.

Twenty-four vendors took part in the 2018 event, sharing their health and wellness message with employees.  Topics included: 

  •       Employee benefits 
  •       Hearing tests
  •       Blood pressure checks, and glucose screening
  •       Physiotherapy assessments

Summer Safety Days

Our skilled trades people connected with local young people to stress the importance of safety when playing outside. 

The 2018 Summer Safety Days event brought together over 1,200 grade 7 and 8 students from the Kingston area to learn about safety over five days. Students participated in an electrical safety presentation by Utilities Kingston employees. This presentation highlighted safety hazards associated with overhead and underground electrical lines.

A journeyperson with Utilities Kingston presents to students on electrical safety.

The 2018 event brought together over 1,200 grade 7 and 8 students from the Kingston area to learn about safety. J.R. Pierik, Journeyperson, Electric Overhead, makes the presentation.

Ensuring the Safety of Underground Infrastructure


Locate Requests


Completed Within 5 Business Days

Utilities Kingston has participated in ON1Call since 2013.  During 2018, Utilities Kingston responded to 8,040 locate requests. Our goal is to complete locates within five business days.  We achieved this 98 per cent of the time. 

Don’t take the risk of damaging underground infrastructure – get a free locate, it’s the law! That is the industry refrain that’s helped encourage an increase in requests to locate underground water, sewer, gas, electricity and fibre infrastructure.