Teamwork, Respect, Integrity and Pride
Utilities Kingston and the City of Kingston recognized our employees for their outstanding work in customer service excellence, and health and safety. Winners for the TRIP awards that embody Teamwork, Respect, Integrity and Pride were nominated by other Utilities Kingston employees and chosen by a diverse panel of their peers.
Underground system operator Dale Bourdage was the recipient of the customer service award, while locator Ryan Smith accepted the award for health and safety.
2016 TRIP award nominees and recipients: (left to right) Ryan Smith – nominated by Mike Pritchard, (top) Jordan Rogers and Beth Griffith – nominated by Karen Santucci, Brody Taylor, who nominated Heather Smith, (bottom) Dave Nadon, who nominated Kerrie Smith, Richard Beinschroth – nominated by Susan Held, Marg Arnold and Sarah Irish, and (right) Dale Bourdage – nominated by Joe Lewis. Not pictured are Scott Smith, Mike Godard, Jim Ingram, Trevor Humphries, Bob Badour, Andy Dickson, Chris Gadbois – nominated by Karen Santucci.
Our Workforce
Providing service excellence to the Kingston community - our multi-utility model is made up of interdependent groups that are bound together by this one collective aim.
Our employees have a diverse set of skills, knowledge and talents. They take pride in supporting our large network of infrastructure in water, sewer, gas, electricity, fibre, and streetlights and traffic signals operations.
Employees tell us that Utilities Kingston is a great place to do great work. The diversity of what we do creates unique development opportunities. Our multi-utility structure allows employees to communicate and collaborate across utilities, which allows us to innovate and create, resulting in excellent customer care and service.
237
Employees
44.39
Average Employee Age
13
Average Years of Service
We have two employees with tenure over 40 years of service!
Student Employment
Developing the next generation of skilled workers is important to us. Through our student employment opportunities, hands-on experience helps teach the skills, knowledge and education necessary in the fields and trades of our industry. In 2016, we provided 15 students with the opportunity to gain meaningful employment with Utilities Kingston in various positions including communications, conservation, information systems, utilities engineering, water and wastewater operations, billing and credit, and hydro and business services. Additionally, two post-secondary students joined Utilities Kingston for co-op placements.
Conservation summer student Keiran Way-Brackenbury demonstrates water-wise planting techniques to home owners.
Recruitment, Selection & Retention
From licensed journeypersons to electricians, gas operators and millwrights, certified accountants, professional engineers and certified human resources professionals - recruitment activities are diverse.
Utilities Kingston recruits and retains the best talent for our organization. In 2016, 10 employees left our employment through normal channels of attrition and six vacancies were created.
Posted opportunities and positions filled decreased by 10 per cent from 2015. Internally, we offered six existing employees new opportunities from within, further developing our in-house skill and talent. Additionally, five temporary employees were awarded permanent positions.
What We Do
Our employees are experts in many fields of specialties and trades. Get a glimpse into our multi-utility model and how various positions contribute to the organization, while maintaining and enhancing the city of Kingston.