Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,265 distribution poles
  • 2,183 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,057 underground structures that facilitate maintenance
  • 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit

Recent News – Electricity

  • Moving Can Be Chaos! Utilities Kingston Understands.

    April 08, 2014

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

  • Kingston Hydro Wins Conservation Award

    April 02, 2014

    On Monday, Utilities Kingston accepted the Electricity Distributors Association’s inaugural Conservation Leadership Excellence Award on behalf of Kingston Hydro. The award, sponsored by the Ontario Power Authority, recognizes that Utilities Kingston and its customers are provincial leaders in energy and water conservation.

  • Kingston Hydro Introduces Improved Website

    March 31, 2014

    Check out KingstonHydro.com today to see its new look and tour its improvements.

  • Your Electricity Bill: Delivery Charges Explained

    March 24, 2014

    With the long, cold winter we’ve had this year, customers are noticing higher electricity bills. We’ve had a few questions about the delivery charge of the bill, and are providing this information to help customers understand the services they receive for the rates they are paying.

See more Electricity News