Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,265 distribution poles
  • 2,183 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,057 underground structures that facilitate maintenance
  • 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit

Recent News – Electricity

  • Auditor General Releases Smart Meter Audit

    December 10, 2014

    The Auditor General of Ontario has tabled the 2014 Annual Report to the Legislature. This included an audit of the Smart Meter Initiative. This news article addresses some of the key issues raised in the report.

  • Utilities Kingston Warns Customers of Phone Scam

    December 05, 2014

    Warning: beware of callers using a 1-800 phone number and demanding immediate payment for utilities. A telephone scam is now being reported by several Ontario utilities.

  • Select Customers Receive “Energy Insights” to Save Electricity

    November 27, 2014

    About 9,000 homes in central Kingston will soon receive personalized reports showing customers how they can save energy and money this heating season.

  • Utilities Kingston to Install Final LED Streetlight

    November 26, 2014

    On Thursday, Utilities Kingston will install the final LED “cobra head” style light as part of the project to replace more than 10,000 standard and decorative high wattage street light heads. The new fixtures consume half the energy to provide reliable street lighting in Kingston, while minimizing light pollution and maintenance costs.

See more Electricity News