Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,398 distribution poles
  • 1,796 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,426 underground structures
  • 104 kilometres of primary distribution underground conductors
  • 180 kilometres of primary distribution overhead conductors
  • 7 kilometres of sub-transmission underground conductors
  • 48 kilometres of sub-transmission overhead conductors

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 

  • 2015 Annual Reports Now Available Online

    2015 Annual Reports Now Available Online

    May 30, 2016

    Utilities Kingston and Kingston Hydro are sharing 2015 online annual reports with the community.

  • Is Construction Coming to Your Neighbourhood?

    Is Construction Coming to Your Neighbourhood?

    April 19, 2016

    Home and property-owners: see if Utilities Kingston and the City of Kingston are planning to make improvements in your neighbourhood this year. Use the new interactive online map.

  • Moving Can Be Chaos! Closing Your Account Is Easy

    Moving Can Be Chaos! Closing Your Account Is Easy

    April 05, 2016

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

  • Call Before You Dig - It's the Law!

    Call Before You Dig - It's the Law!

    April 01, 2016

    If you plan to do any digging, make sure you contact ON1Call at least a week before you dig. It's the law. Don’t risk rupturing a gas line or cutting through a communications cable.

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