Get information on Rates and Regulatory Affairs from kingstonhydro.com
Kingston Hydro is the Ontario Energy Board-licensed distributor of electricity in Central Kingston.
Utilities Kingston provides customer-focused and cost-effective multi-utility services in
Kingston, Ontario, including safe and reliable electricity distribution services to over
27,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,265 distribution poles
- 2,183 transformers that transfer and step-down electricity
- 17 distribution substations
- 1,057 underground structures that facilitate maintenance
- 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro
holds the Ontario Energy Board license to distribute electricity in Central Kingston. It
owns the wires, poles, transformers and meters that bring electricity from the provincial
electricity transmission grid to your door, and charges OEB-approved rates designed to
cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s
Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent News – Electricity
See more Electricity News
September 15, 2014
The City and Utilities Kingston have won a national Recognition of Excellence award for Outstanding Achievement from the Canadian Society of Safety Engineering (CSSE).
September 05, 2014
Starting September 15, 2014, our public entrance at 85 Lappan’s Lane will be temporarily closed for construction, for approximately two weeks.
August 25, 2014
Utilities Kingston has received several calls from concerned customers who have been approached at their doors. These individuals falsely represent themselves as being affiliated with Utilities Kingston in an attempt to remove or change out water heater rentals, or access furnaces and air conditioners.
August 14, 2014
There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.