Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,265 distribution poles
  • 2,183 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,057 underground structures that facilitate maintenance
  • 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit

Recent News – Electricity

  • Utilities Kingston Warns Customers of Phone Scam

    January 28, 2015

    Warning: beware of callers using a 1-800 phone number and demanding immediate payment for utilities. A telephone scam is now being reported by several Ontario utilities.

  • Information for Kingston Hydro Customers on Meters

    January 22, 2015

    On January 22, 2015 the Electrical Safety Authority announced it had directed Ontario’s electrical utilities to replace and discontinue use of a specific model of electrical meter. Kingston Hydro customers are not affected by this issue.

  • Utilities Kingston Presents Operating and Capital Budgets, Rate Changes

    January 21, 2015

    On January 20, 2015, Utilities Kingston presented to the Committee of the Whole the 2015 operating budget, four-year capital budgets, and proposed rate schedules for the municipal utilities, including water, wastewater and gas utilities, and the appliance rental business.

  • Power Outage Planned for Polson Park Area on Jan. 30

    January 19, 2015

    Kingston Hydro customers in the Polson Park areas will experience a four-hour power outage starting at 9 a.m. on Friday, Jan. 30.

See more Electricity News