Get information on Rates and Regulatory Affairs from kingstonhydro.com
Kingston Hydro is the Ontario Energy Board-licensed distributor of electricity in Central Kingston.
Utilities Kingston provides customer-focused and cost-effective multi-utility services in
Kingston, Ontario, including safe and reliable electricity distribution services to over
27,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,265 distribution poles
- 2,183 transformers that transfer and step-down electricity
- 17 distribution substations
- 1,057 underground structures that facilitate maintenance
- 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro
holds the Ontario Energy Board license to distribute electricity in Central Kingston. It
owns the wires, poles, transformers and meters that bring electricity from the provincial
electricity transmission grid to your door, and charges OEB-approved rates designed to
cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s
Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent News – Electricity
See more Electricity News
November 19, 2014
Survey says: 91 per cent of surveyed Utilities Kingston customers say they are satisfied with the electrical services they receive from Utilities Kingston. The company received an ‘A’ on a report card used to grade utility companies across the province.
October 20, 2014
On November 1, both the schedule and rates for Time-of-use electricity pricing are set to change. In addition to the schedule changes that occur each May and November, the Ontario Energy Board is adjusting electricity prices.
October 17, 2014
The Ontario Energy Board is checking with Ontarians on whether people signing retail energy contracts need stronger consumer protection.
October 07, 2014
Warning: beware of callers using a 1-800 phone number and demanding immediate payment for utilities. A telephone scam is now being reported by several Ontario utilities.