Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,265 distribution poles
  • 2,183 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,057 underground structures that facilitate maintenance
  • 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit
www.kingstonhydro.saveonenergy.ca.

Recent News – Electricity

  • Water Heater Rentals: Switch Today

    August 25, 2014

    Do you live in Kingston and the surrounding area? Switch to a Utilities Kingston water heater rental today. When you call for rentals and services, you'll talk to one of our locally-based services advisors. They'll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.

  • Be Aware: Utilities Kingston does not Conduct Door-to-Door Sales

    August 25, 2014

    Utilities Kingston has received several calls from concerned customers who have been approached at their doors. These individuals falsely represent themselves as being affiliated with Utilities Kingston in an attempt to remove or change out water heater rentals, or access furnaces and air conditioners.

  • Moving Can Be Chaos! Utilities Kingston Understands.

    August 14, 2014

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

  • Off-Peak Electricity Prices Are In Effect On Labour Day

    August 13, 2014

    Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On Monday, September 1 you will be charged off-peak prices for the electricity commodity portion of your bill.

See more Electricity News