Get information on Rates and Regulatory Affairs from kingstonhydro.com
Kingston Hydro is the Ontario Energy Board-licensed distributor of electricity in Central Kingston.
Utilities Kingston provides customer-focused and cost-effective multi-utility services in
Kingston, Ontario, including safe and reliable electricity distribution services to over
27,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,265 distribution poles
- 2,183 transformers that transfer and step-down electricity
- 17 distribution substations
- 1,057 underground structures that facilitate maintenance
- 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro
holds the Ontario Energy Board license to distribute electricity in Central Kingston. It
owns the wires, poles, transformers and meters that bring electricity from the provincial
electricity transmission grid to your door, and charges OEB-approved rates designed to
cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s
Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent News – Electricity
See more Electricity News
March 30, 2015
Kingston Hydro customers in Kingscourt and Williamsville areas listed will experience planned power outages on Wednesday, April 8.
March 26, 2015
There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.
February 22, 2015
Kingston Hydro customers in the Sydenham District areas listed will experience planned power outages on Wednesday, March 4 and Wednesday, March 11.
February 06, 2015
Warning: beware of callers using a 1-800 phone number and demanding immediate payment for utilities. A telephone scam is now being reported by several Utilities Kingston customers, and by other utilities across Ontario.