Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • More than 5,200 distribution poles
  • Nearly 2,000 transformers that transfer and step-down electricity
  • 17 distribution substations
  • Approximately 1,200 underground structures that facilitate maintenance
  • 361 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 

Recent News – Electricity

  • Ontario Electricity Support Program is Accepting Applications

    October 30, 2015

    The new Ontario Electricity Support Program (OESP) is now accepting applications. Electricity customers from lower income households are encouraged to apply online at OntarioElectricitySupport.ca

  • Widespread Power Outage in Effect

    October 27, 2015

    We are aware of a widespread power outage. It is due to loss of power supply from the Hydro One transformer station at Division and John Counter. Control centre operators and electric crews are working to restore power to Kingston Hydro customers as quickly as safely possible.

  • Planned Power Outages to Rebuild Princess Street Transformer Vault

    October 19, 2015

    Utilities Kingston is rebuilding an underground transformer vault on Princess Street, between Smith and Victoria streets, on behalf of Kingston Hydro. A number of power outages are planned to enable crews to complete this work – but customers are being cautioned that emergency outages will also be required.

  • On Nov. 1, Electricity Prices and Schedules Set to Change

    October 16, 2015

    On November 1, both the schedule and rates for Time-of-use electricity pricing are set to change. In addition to the schedule changes that occur each May and November, the Ontario Energy Board is adjusting electricity prices.

See more Electricity News