Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,265 distribution poles
  • 2,183 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,057 underground structures that facilitate maintenance
  • 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit

Recent News – Electricity

  • Power Outages Planned for Sydenham District

    February 22, 2015

    Kingston Hydro customers in the Sydenham District areas listed will experience planned power outages on Wednesday, March 4 and Wednesday, March 11.

  • Utilities Kingston Warns Customers of Phone Scam

    February 06, 2015

    Warning: beware of callers using a 1-800 phone number and demanding immediate payment for utilities. A telephone scam is now being reported by several Utilities Kingston customers, and by other utilities across Ontario.

  • Council Approves Budgets, Rates for Municipal Utilities

    February 04, 2015

    On February 3, 2015, the council of the City of Kingston approved the 2015 operating budget and four-year capital budgets for its municipally-owned utilities, which include the water, wastewater and gas utilities and an appliance rental business. In addition, council approved the four-year rate schedules for the water and wastewater utilities.

  • Information for Kingston Hydro Customers on Meters

    January 22, 2015

    On January 22, 2015 the Electrical Safety Authority announced it had directed Ontario’s electrical utilities to replace and discontinue use of a specific model of electrical meter. Kingston Hydro customers are not affected by this issue.

See more Electricity News