Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • More than 5,200 distribution poles
  • Nearly 2,000 transformers that transfer and step-down electricity
  • 17 distribution substations
  • Approximately 1,200 underground structures that facilitate maintenance
  • 361 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 
www.kingstonhydro.saveonenergy.ca.

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    Is Construction Coming to Your Neighbourhood?

    April 19, 2016

    Home and property-owners: see if Utilities Kingston and the City of Kingston are planning to make improvements in your neighbourhood this year. Use the new interactive online map.

  • Moving Can Be Chaos! Closing Your Account Is Easy

    Moving Can Be Chaos! Closing Your Account Is Easy

    April 05, 2016

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

  • Call Before You Dig - It's the Law!

    Call Before You Dig - It's the Law!

    April 01, 2016

    If you plan to do any digging, make sure you contact ON1Call at least a week before you dig. It's the law. Don’t risk rupturing a gas line or cutting through a communications cable.

  • Utilities Kingston Invites Input on Public Safety Awareness

    Utilities Kingston Invites Input on Public Safety Awareness

    January 24, 2016

    Utilities Kingston will conduct a telephone survey over the next six to eight weeks in order to get input from the public on their understanding of electrical safety.

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