Get information on Rates and Regulatory Affairs from kingstonhydro.com
Kingston Hydro is the Ontario Energy Board-licensed distributor of electricity in Central Kingston.
Utilities Kingston provides customer-focused and cost-effective multi-utility services in
Kingston, Ontario, including safe and reliable electricity distribution services to over
27,000 customers in Central Kingston, on behalf of Kingston Hydro.
Employees maintain and operate:
- 5,265 distribution poles
- 2,183 transformers that transfer and step-down electricity
- 17 distribution substations
- 1,057 underground structures that facilitate maintenance
- 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)
While the service area is operated by the employees of Utilities Kingston, Kingston Hydro
holds the Ontario Energy Board license to distribute electricity in Central Kingston. It
owns the wires, poles, transformers and meters that bring electricity from the provincial
electricity transmission grid to your door, and charges OEB-approved rates designed to
cover its ongoing capital and operational costs plus a reasonable deemed rate of return.
For information on Smart Meters, please visit Kingston Hydro’s
Smart Meter FAQ's.
For information on electricity conservation programs and incentives, visit
Recent News – Electricity
See more Electricity News
July 29, 2014
Electricity used on weekends and holidays is charged the off-peak price during both the Winter and Summer periods. On Monday, August 4 (The Civic Holiday) you will be charged off-peak prices for the electricity commodity portion of your bill.
June 03, 2014
Do you live in Kingston and the surrounding area? Switch to a Utilities Kingston water heater rental today. When you call for rentals and services, you'll talk to one of our locally-based services advisors. They'll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.
April 30, 2014
Utilities Kingston is committed to helping customers understand the services they receive for the rates they are paying. This article provides information to help consumers understand changes to their bills, effective May 1, 2014.
April 08, 2014
There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.