Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to 28,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,398 distribution poles
  • 1,796 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,426 underground structures
  • 104 kilometres of primary distribution underground conductors
  • 180 kilometres of primary distribution overhead conductors
  • 7 kilometres of sub-transmission underground conductors
  • 48 kilometres of sub-transmission overhead conductors

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit 
www.kingstonhydro.saveonenergy.ca.

  • Utilities Kingston to work with UTS Consultants on pole line collapse

    Utilities Kingston to work with UTS Consultants on pole line collapse

    June 23, 2016

    Utilities Kingston has confirmed it’s working with industry experts UTS Consultants Inc. to conduct an investigation as to why hydro poles collapsed on John Counter Boulevard last Friday.

  • Sign Up to Receive Bills Online

    Sign Up to Receive Bills Online

    June 22, 2016

    Utilities Kingston is urging customers to sign up to receive their utility bills online. Avoid missing a bill during a postal disruption (there is the possibility of one starting July 2).

  • Third Party to Investigate Pole Collapse

    Third Party to Investigate Pole Collapse

    June 20, 2016

    Utilities Kingston is arranging to have a third-party engineering firm conduct an investigation as to why hydro poles collapsed on John Counter Boulevard and will provide updates as they become available.

  • Tips to Stay Cool While Saving Energy

    Tips to Stay Cool While Saving Energy

    June 16, 2016

    Try one or more of the tips provided in this article to stay cool during hot, humid or smoggy weather, while reducing energy consumption and costs.

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