Utilities Kingston provides customer-focused and cost-effective multi-utility services in Kingston, Ontario, including safe and reliable electricity distribution services to over 27,000 customers in Central Kingston, on behalf of Kingston Hydro.

Employees maintain and operate:

  • 5,265 distribution poles
  • 2,183 transformers that transfer and step-down electricity
  • 17 distribution substations
  • 1,057 underground structures that facilitate maintenance
  • 365 kilometres combined of underground and overhead conductors (both 5 kV and 44 kV)

While the service area is operated by the employees of Utilities Kingston, Kingston Hydro holds the Ontario Energy Board license to distribute electricity in Central Kingston. It owns the wires, poles, transformers and meters that bring electricity from the provincial electricity transmission grid to your door, and charges OEB-approved rates designed to cover its ongoing capital and operational costs plus a reasonable deemed rate of return.

For information on Smart Meters, please visit Kingston Hydro’s Smart Meter FAQ's.

For information on electricity conservation programs and incentives, visit

Recent News – Electricity

  • 100 Days of History in the Kingston Community

    May 11, 2015

    Utilities Kingston has been a part of the Kingston community for over 150 years, providing reliable utility services and helping to build and maintain this city. We are proud of our history and want to celebrate these years by presenting our 100 days of history Twitter campaign.

  • Gas and Electricity Rates are Changing

    May 01, 2015

    Utilities Kingston is committed to helping customers understand the services they receive for the rates they are paying. This article provides information to help consumers understand changes to their bills, effective May 1, 2015.

  • Call Before You Dig to Locate Underground Lines

    April 24, 2015

    If you plan to do any digging, make sure you contact ON1Call at least a week before you dig. Don’t risk rupturing a gas line or cutting through a communications cable. Call if you are planting a tree, putting in a deck or fencing, or even just driving in a stake or post. Some pipes and lines are just below the surface.

  • Moving Can Be Chaos! Closing Your Account Is Easy

    April 14, 2015

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

See more Electricity News