Recent News

  • Heavy rains: prepare with utility information

    Heavy rains: prepare with utility information

    April 18, 2019

    We are expecting over 40 mm of rain in Kingston, beginning this Friday and continuing over the weekend. Utilities Kingston offers information so you know what to do in case of basement flooding, power outages and sewer overflows.

  • Utilities Kingston warns customers of phone scam

    Utilities Kingston warns customers of phone scam

    April 04, 2019

    Utilities Kingston is warning customers to beware of callers pretending to be from Utilities Kingston and demanding immediate payment for utilities. This is a scam.

  • High winds can cause outages and downed power lines

    High winds can cause outages and downed power lines

    April 03, 2019

    As we experience high winds this evening, Utilities Kingston offers information to help protect your home and safety.

  • Moving can be chaos! Utilities Kingston understands

    Moving can be chaos! Utilities Kingston understands

    April 02, 2019

    There is so much to remember when moving in or out. Utilities Kingston wants to make your move as simple as possible. Open or close an account with us online at your convenience, any time, any day. Our online self-service form works nicely from a mobile device as well.

  • April is Dig Safe Month: call before you dig!

    April is Dig Safe Month: call before you dig!

    April 01, 2019

    April 1 marks the official start of Dig Safe Month. Any time you plan to dig on or near your property, contact Ontario One Call first. Even if you’re just digging with a shovel, be sure to get a free locate in advance.

  • Artificial Intelligence helps protect the security of local utility systems

    Artificial Intelligence helps protect the security of local utility systems

    March 20, 2019

    Cybersecurity is becoming an increasingly important considerations for organizations around the world, and we wanted to share an update on how we’re ready for the potential of system attacks.

  • Water heater rentals: rent local and switch today

    Water heater rentals: rent local and switch today

    March 18, 2019

    As a Utilities Kingston water heater rental customer, when you call for rentals and services, you’ll talk to one of our locally-based service advisors. They’ll provide honest, expert advice to help choose the right water heater for your home. No hidden fees or obligations.

  • Utilities Kingston warns customers of phone scam

    Utilities Kingston warns customers of phone scam

    March 18, 2019

    Utilities Kingston is warning its customers to beware of callers demanding immediate payment for utilities. This is a scam. Several Utilities Kingston customers have reported this activity that is also affecting other utilities across Ontario.

  • Register online for 2019 Safety Days and Wellness Fair

    Register online for 2019 Safety Days and Wellness Fair

    March 15, 2019

    Join the City of Kingston and Utilities Kingston for the award-winning Safety Days and Wellness Fair from March 28-29, 2019, 7:30 a.m. – 4:30 p.m. at Portsmouth Olympic Harbour.

  • Website maintenance scheduled for Monday, March 11

    Website maintenance scheduled for Monday, March 11

    March 11, 2019

    Please be advised that our websites are scheduled for maintenance from 7-9 p.m. on Monday, March 11. The websites will remain available during this work, but may experience momentary disruptions.