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New electricity prices for households and small businesses start Nov. 1

New electricity prices for households and small businesses start Nov. 1

The Ontario Energy Board (OEB) announced new electricity prices for households and small businesses, effective November 1, under the Regulated Price Plan (RPP).

The winter Time-of-Use (TOU) hours will also take effect November 1.

The total bill for a typical residential customer who uses 700 kWh per month will increase by about $2.24 or 1.97 per cent, after accounting for the bill relief provided by the Ontario Electricity Rebate (OER), a total (pre-tax) bill credit that appears at the bottom of electricity bills. The Ontario government has increased that rebate from 31.8 per cent to 33.2 per cent, effective November 1, 2020.

The new TOU prices set by the OEB for November 1, 2020 are shown in the table below. The table also shows the hours to which those prices apply.

TOU Periods

Winter Hours

November 1, 2020 TOU prices

Off-Peak

Weekdays from 7 p.m. - 7 a.m. All-day weekends and holidays

  10.5¢/kWh

Mid-Peak

Weekdays from 11 a.m. - 5 p.m.

  15.0¢/kWh

On-Peak

Weekdays from 7 a.m. - 11 a.m. and 5 p.m. - 7 p.m.

  21.7¢/kWh

The table below shows the new prices for customers paying Tiered prices:

Tiers

Winter Thresholds

November 1, 2020 Tiered prices

Tier 1
  • Residential – first 1,000 kWh/month
  • Non-residential – first 750 kWh/month

  12.6¢/kWh
Tier 2
  • Residential – for electricity used above 1,000 kWh/month
  • Non-residential – for electricity used above 750 kWh/month

  14.6¢/kWh

Help for customers

There are a number of programs in place to support electricity customers at this time, including:

  • The OER, introduced in November 2019 by the Government of Ontario, provides a rebate on the pre-tax amount of the total bill.
  • Support for residential, small business and charitable organization customers that are struggling to pay their energy bills as a result of the pandemic is available through the COVID-19 Energy Assistance Program and COVID-19 Energy Assistance Program for Small Business funded by the Government of Ontario. 
  • There are also a number of programs available to help low-income consumers. Find out more.

More information from the Ontario Energy Board

Did you know?

  • You can refer to the MyUtilities customer portal to view your household usage of water, electricity and gas. Use the information to shift your electricity use to off-peak times when it costs less.
  • Kingston Hydro electricity customers receive their bill through Utilities Kingston. Many benefit from the convenience of one combined bill for all their utility services, which may also include water, wastewater and gas. A combined bill helps lower costs for all rate payers. Learn more about your electricity bill, including TOU pricing.