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King Street neighbourhood impacted by gas shut down

King Street neighbourhood impacted by gas shut down

Update at 11 AM on Dec. 26: our crews worked overnight to complete the repairs and gas is being turned back on now. Our certified technicians are on King Street, going door-to-door to relight the gas services. Thanks for your patience! 

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Due to gas repairs, 25 properties on King Street West, between Mowat and Sir John A. Macdonald Boulevard, are affected by a gas shut down (see the map below). In order to relight your gas service, our certified technicians will need access to your property.  

The issue is due to a pipe leak at a gas meter. Our certified technicians will work through the night to excavate the area and make repairs. 

Certified technicians are now on site to help ensure public safety. To facilitate repairs, your gas service will be shut off. In order to turn the gas service back on safely, we’ll first require access to your building, so that we can inspect natural gas piping and appliances.

  • If your gas appliances or piping are malfunctioning, our technician will provide information on what to do next.
  • If your gas appliances or piping conform to code, our technician will turn the gas back on and relight your appliances for you.

Our technicians will go door-to-door to complete this process. If you need to speak with us, please connect with one of our on-site technicians. Our 24 hour emergency line is available at 613-546-1181.

We apologize for the inconvenience and reassure our customers that we are making every effort to restore gas services as safely and efficiently as possible.  

Do not use a propane barbeque, camp stove or portable standby generator indoors. They can generate dangerous levels of carbon monoxide. 

Safety information: know how to detect a potential gas leak, and know what to do.

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