Payment assistance during COVID-19
We at Utilities Kingston recognize that this is a difficult time for our community and are letting our customers know: we're here to support you. If you are concerned about paying your bill, experiencing hardship, or have been impacted by the COVID-19 pandemic, please complete the below form to request payment assistance. A member of our team will review your request and respond by email or phone call, as quickly as possible.
***Important: this is NOT the form to use in application to the COVID-19 Energy Assistance Program or CEAP. Separate forms to apply for CEAP and CEAP-SB are available:
Request payment assistance
- All fields marked with an * must be completed.
- Clarification will be provided immediately after any field with invalid or incomplete input.