Cross Connection Control Program
The water that Utilities Kingston provides to local businesses and residents exceeds Ministry of the
Environment water quality standards. To help ensure a continued high standard of water quality,
the City of Kingston has implemented the
“Water Use” By-law 2006-122,
which requires the installation, maintenance, and testing of approved backflow prevention devices.
When properly installed, these devices ensure that water will never flow from the customer’s
facilities into the distribution system.
Utilities Kingston has developed the Cross Connection Control Program (CCCP) in order to monitor and
enforce premise isolation in accordance with this by-law. To help customers adopt this program, it is
being introduced gradually, and will eventually require all industrial, commercial, institutional
(ICI) and multi-residential (MR - five or more units) customers to comply.
Utilities Kingston would like to thank businesses that are complying with By-law 2006-122
and doing their part to help protect Kingston’s water supply.
Our city’s water quality relies, in part, on the commitment of business owners like you.
Purpose of the Program
The CCCP was created in an effort to maintain the high level of water quality being supplied to the
City of Kingston’s water customers. In order to ensure contaminants cannot backflow into the water
distribution system, the program must:
- identify cross connections where potential contamination of potable (drinking) water may occur
- enforce installation and yearly testing of all premise backflow prevention devices as per By-law 2006-122
- maintain a database of certified backflow prevention device testers registered with Utilities Kingston
- maintain a detailed database of installed premise isolating backflow prevention devices
Cross Connection Consequences
If you are a Customer…
ICI and MR customers will receive notification by mail of their requirement to comply.
The notices will include all the information needed to help comply with the by-law and the CCCP.
Utilities Kingston will prioritize the notice-to-comply letters based on
considerations such as the water service size and the degree of hazard associated
with each facility.
Here’s How to Comply
- Contact one of the registered,
certified backflow prevention device testers (hereafter, simply “Tester”).
- The Tester completes the Cross Connection Control Survey of your facility (PDF available below).
- If backflow prevention devices already exists, the Tester tests them, and completes a
Backflow Prevention Device Test Report for each (PDF available below).
Note: the CCCP Survey from Step #2 is always required.
Test reports without a survey are insufficient.
- Completed surveys and test reports are provided to Utilities Kingston in one of the following ways:
- Email a copy of the report to
Utilities Kingston CCCP (the preferred, green option!).
- Fax it to 613-389-4113.
- Hand deliver it to CCCP, Utilities Kingston Service Centre, 85 Lappans Lane, Kingston, ON.
- Once the survey report has been reviewed, a notice will be sent to you
that identifies what remains to be done in order to comply with the by-law.
- If installation of a backflow prevention device (BPD) is required, the Tester installs it
and tests it.
- Note that new BPD installations require a building permit.
- The building permit number is required on all test reports.
- Backflow Prevention Device Test Reports must be delivered to
Utilities Kingston CCCP,
as above, within 10 days of the test.
All backflow prevention devices must be tested on a yearly basis, with device test reports
Utilities Kingston CCCP, as above.
If you are a Contractor…
Only contractors that are qualified and certified to do this work, and who have
pre-registered with Utilities Kingston, are allowed to perform surveys and tests as part
of this program.
As a registered Certified Backflow Prevention Device Tester, your contact information appears
on-line in our list of certified testers.
This list is also included in correspondence sent to our customers.
Cross Connection Survey and Device Test Forms
Download, complete, and return the following forms to document completion of a cross connection
survey or the testing of a backflow prevention device.
Device test reports must be submitted within 10 days of the test.
Cross Connection Control Survey
Backflow Prevention Device Test Report
Surveys submitted to the CCCP must include:
- a copy of the completed survey, including existing devices (with test reports of premise
isolation existing devices) and all cross connections discovered
- corrective measures
- signatures of the Tester and the owner
Contractors performing these surveys are responsible for the
accuracy of the surveys and are liable for any incomplete surveys or incorrect assessments.
Utilities Kingston CCCP
follows the recommendation under CAN/CSA B.10-11 and expects the same from the Tester.
Certified Tester Application and Renewal Form
Download, complete, and return the form below to register
with Utilities Kingston as a Certified Backflow Prevention Device Tester.
(Both new and renewing Testers can use this form.)
Backflow Tester Application Form
Approved Backflow Prevention Devices
Not all types and models of backflow prevention devices qualify for use in
Utilities Kingston’s Cross Connection Control Program.
Please review the CCCP approved backflow prevention devices.
Additional CCCP Information
Device Test Report Late Fees
Late fees may apply to backflow preventer test reports that are not submitted within
the time period specified in the notice letters.
Device Test Tags
Immediately following the testing of any premise isolating device,
a Utilities Kingston Test Tag must be affixed to that device.
The owner/occupants are to ensure that the tags are not removed or damaged as they contain
valuable information about the device and device testers.
These tags are valid for five years from the date of installation and are available
at the Utilities Kingston Service Centre, 85 Lappans Lane, Kingston, ON.
How Can We Help?
All survey, device test, and tester application forms may be hand delivered, faxed, or emailed
to the following office.
As well, if you have any questions or concerns that are not addressed here, please contact us at:
Water Quality Assurance Office
Cross Connection Control
Utilities Kingston Service Centre
85 Lappans Lane
Kingston, ON K7L 4X7
613-546-1181 x2196 (phone)
or email us at Utilities Kingston CCCP <email@example.com>