The Westbrook water outage that was planned to begin Tuesday, July 26 has been postponed a day due to unforeseen issues.

Approximately 500 homes and businesses in Westbrook will now be affected by the planned water outage from 9 a.m. to 3 p.m. on Wednesday, July 27 and Thursday, July 28 (the alternate date indicated on the original outage notice).

The water outage is required to safely assess the condition of the watermain on Woodbine Road, between Collin's Bay Road and Westbrook Road. This section of pipe has a known history of watermain breaks. The assessment will help determine the most appropriate corrective action and ensure the continued reliability of water services to customers in Westbrook.

View a detailed map of the outage area.

Tips to help with a water outage:

• When water is restored, you could experience discoloured tap water. The water is still safe and you should run a cold water tap until it clears. This may take 5-25 minutes.
• Pails of water can be used to flush toilets when you pour the water into the tank. Consider 'cottage rules' for flushing.
• The City of Kingston emergency management plan suggests that each household has at the ready four litres of water, per person, per day for drinking and bathing.

We apologize for any inconvenience. This work helps to ensure reliable services to you, our customers. For more information, please call the Customer Service Centre at 613-546-0000.